Your compass to confidence

Crush’n is all about turning real-life sparks into real connections. This page is your hub for FAQs, troubleshooting, and support resources

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CRUSH'N SUBSCRIPTION PLANS & PRICINGFREE PLAN
Price: $0/monthWhat's Included:
- ✅ 3 matches per month
- ✅ Proximity detection up to 25 feet
- ✅ View match profile picture only
- ✅ Basic chat (no AI-powered icebreakers)
- ❌ No Roamance (global matching) accessPREMIUM MONTHLY
Price: $9/month
Most Popular Choice!What's Included:
- ✅ Unlimited matches (no monthly limit)
- ✅ Extended proximity detection up to 1,000 feet
- ✅ Full profile insights (detailed user information)
- ✅ AI-powered icebreaker suggestions for chats & matches
- ✅ Roamance (worldwide matching) — coming soon
- ✅ Advanced chat features
- ✅ Smart matching insights
- ✅ Compatibility analysisPREMIUM YEARLY
Price: $81/year (Originally $108)
Save $27 (25% off!)What's Included:
- ✅ All Premium Monthly features
- ✅ 25% savings compared to monthly billing
- ✅ Priority customer support
- ✅ Exclusive yearly subscriber benefitsPAYMENT & BILLINGPayment Methods
- ✅ Credit/Debit Cards
- ✅ Apple Pay (iOS)
- ✅ Google Pay (Android)Billing Details
- Monthly Plan: Charged $9 every month
- Yearly Plan: Charged $81 once per year
- Auto-Renewal: Subscriptions automatically renew
- Billing Date: Same date each month/year as initial purchaseCurrency & Taxes
- All prices in USD
- Taxes may apply based on your location
- Prices subject to change with 30 days noticeSUBSCRIPTION MANAGEMENTHow to Subscribe
1. Open the Crush'n app
2. Go to Settings → Upgrade to Premium
3. Choose your preferred plan
4. Complete payment through your device's app store
5. Enjoy premium features immediately!How to Cancel
- iOS: Settings → Apple ID → Subscriptions → Crush'n → Cancel
- Android: Google Play Store → Subscriptions → Crush'n → Cancel
- App: Settings → Account → Subscription → CancelCancellation Policy
- ✅ Cancel anytime
- ✅ Keep access until end of current billing period
- ✅ No cancellation fees
- ❌ No refunds for unused timeSUBSCRIPTION TERMSAuto-Renewal
- Subscriptions automatically renew unless cancelled
- You'll be charged before each renewal period
- Turn off auto-renewal anytime in your device settingsPrice Changes
- We may change prices with 30 days advance notice
- Existing subscribers will be notified of any changes
- You can cancel before the price change takes effectRefund Policy
- All sales are final - no refunds for unused subscriptions
- Exception: Refunds may be provided for technical issues at our discretion
- App Store/Google Play: Refund requests must go through your device's app storeAccount Termination
- Cancelling subscription returns you to Free Plan
- Some premium features may remain active until billing period ends
- Account data is retained according to our Privacy PolicyRESTRICTIONS & LIMITATIONSFree Plan Limitations
- Match Limit: 3 matches per month maximum
- Proximity: Can only detect users within 25 feet
- Profile Access: Only see profile pictures, not full details
- Chat Features: Basic messaging only, no AI assistance
- Global Matching: No access to Roamance featurePremium Plan Benefits
- Unlimited Everything: No monthly limits on matches
- Extended Range: Find matches up to 1,000 feet away
- Full Access: Complete profile insights and compatibility analysis
- AI Features: Smart icebreakers and conversation suggestions
- Global Reach: Worldwide matching with Roamance (coming soon)SUPPORT & HELPSubscription Questions
- Email: [email protected]
- Subject: "Subscription Help"
- Response Time: 24-48 hoursBilling Issues
- Email: [email protected]
- Subject: "Billing Issue"
- Include: Account details and problem descriptionTechnical Problems
- Email: [email protected]
- Subject: "Technical Issue"
-Include: Device type and error descriptionLEGAL TERMSGoverning Law
These subscription terms are governed by California law and are subject to our Terms of Service and Privacy Policy.Dispute Resolution
Any disputes regarding subscriptions will be resolved through binding arbitration as outlined in our Terms of Service.Changes to Terms
We may modify these subscription terms at any time. Material changes will be communicated through the app or via email.FREQUENTLY ASKED QUESTIONS**Q: Can I switch between plans?
A: Yes! You can upgrade or downgrade anytime. Changes take effect at your next billing cycle.**Q: What happens if I cancel?
A: You'll keep premium access until your current billing period ends, then return to the Free Plan.**Q: Do you offer student discounts?
A: Not currently, but we're considering special pricing for students in the future.**Q: Can I get a refund?
A: All sales are final, but we may provide refunds for technical issues at our discretion.**Q: When does billing occur?
A: Monthly plans bill on the same date each month. Yearly plans bill on the same date each year.Q: What if I have billing issues?
A: Contact [email protected] with "Billing Issue" in the subject line, and we'll help resolve it.Ready to upgrade? Open the Crush'n app and go to Settings → Upgrade to Premium!Questions? Email us at [email protected]Last Updated: September 14, 2025

SUPPORT OVERVIEWWelcome to Crush'n Support! We're here to help you have the best possible experience with our app. This guide covers common questions, troubleshooting tips, and how to get help when you need it.Our Commitment
- 24/7 Support: We're always here when you need us
- Quick Response: We aim to respond within 24-48 hours
- Safety First: Emergency support available for safety concerns
- User Privacy: Your information is always protectedSUPPORT AVAILABILITYSupport Hours
- General Support: Available 24/7 through in-app messaging
- Email Support: Available Monday-Friday, 9 AM - 6 PM PST
- Emergency Support: Available 24/7 for safety-related issues only
- Holiday Schedule: Support may be limited during holidaysResponse Times
- General Inquiries: 24-48 hours
- Technical Issues: 24-48 hours
- Safety Concern: 4-8 hours
- Billing Questions: 24-48 hoursGETTING HELPIn-App Support
Easiest Way to Get Help:
1. Open the Crush'n app
2. Go to Settings
3. Tap "Help & Support"
4. Find your issue category
5. Send us a messageEmail Support
For Detailed Issues:
- General Support: [email protected]
- Safety Issues: [email protected] (mark as "Safety Concern")
- Technical Problems: [email protected] (mark as "Technical Issue")
- Billing Questions: [email protected] (mark as "Billing")Emergency Support
For Safety Issues Only:
- Immediate Danger: Call 911 or local emergency services
- Safety Concerns: Email [email protected] with "URGENT SAFETY" in subject
- In-App Reporting: Use the report button on any profile
- Block Users: Block anyone who makes you uncomfortableFREQUENTLY ASKED QUESTIONSAccount & Profile
**Q: How do I create an account?
A: Download the app, enter your phone number, verify with the code sent, and complete your profile setup.**Q: Can I change my profile information?
A: Yes! Go to Settings > Edit Profile to update your photos, bio, and preferences anytime.**Q: How do I delete my account?
A: Go to Settings > Account Settings > Delete Account. This action is permanent and cannot be undone.**Q: Why can't I see my matches?
A: Make sure you have a stable internet connection and that location services are enabled. Try closing and reopening the app.Location & Discovery
**Q: Why isn't the app showing nearby users?
A: Check that location services are enabled in your device settings and that you've granted location permission to Crush'n.**Q: How accurate is the location feature?
A: We show approximate proximity, not exact locations, for your privacy and safety.**Q: Can I hide my location?
A: Yes! Go to Settings > Privacy > Location Settings to control your visibility.**Q: Why can't I see the compass feature?
A: The compass requires location services and works best outdoors with a clear view of the sky.Messaging & Communication
**Q: How do I start a conversation?
A: When you match with someone, you can send them a message directly from the match screen.**Q: Why can't I send messages?
A: You can only message users you've matched with. Make sure you have a stable internet connection.**Q: How do I block someone?
A: Go to their profile, tap the three dots menu, and select "Block User."A: Yes! Use the report button on any profile or message. We take all reports seriously.Premium Features
**Q: What are the premium features?
A: Premium features include unlimited crushes, ghost mode, seeing who crushed on you, and advanced filters.**Q: How do I subscribe to premium?
A: Go to Settings > Upgrade to Premium and choose your subscription plan.**Q: How do I cancel my subscription?
A: Cancel through your device's subscription settings (iOS: Settings > Apple ID > Subscriptions, Android: Google Play Store > Subscriptions).**Q: Will I get a refund if I cancel?
A: Subscriptions are non-refundable, but you'll keep access until the end of your current billing period.Technical Issues
**Q: The app keeps crashing. What should I do?
A: Try closing and reopening the app, restart your device, or reinstall the app if the problem persists.**Q: I'm not receiving notifications.
A: Check your device's notification settings for Crush'n and make sure notifications are enabled.**Q: The app is running slowly.
A: Close other apps, restart your device, or check your internet connection.**Q: I can't log in to my account.
A: Make sure you're using the correct phone number and that you have a stable internet connection.SAFETY GUIDELINESMeeting in Person
Before Meeting:
- Meet in a public place
- Tell a friend or family member where you're going
- Use your own transportation
- Trust your instinctsDuring the Meeting:
- Stay in public areas
- Don't share personal information too quickly
- Keep your phone charged and accessible
- Have an exit planAfter the Meeting:
- Let someone know you're safe
- Report any concerning behavior
- Trust your feelings about the personOnline SafetyProfile Safety:
- Don't share personal information in your bio
- Use recent, clear photos
- Be honest about yourself
- Don't share financial informationCommunication Safety:
- Keep conversations on the app initially
- Don't share personal contact information too quickly
- Be wary of users who ask for money
- Report suspicious behavior immediatelyReporting Safety IssuesHow to Report:
1. Use the report button on any profile
2. Email [email protected] with "SAFETY CONCERN" in the subject
3. Include screenshots if possible
4. Provide as much detail as you canWhat to Report:
- Harassment or threats
- Inappropriate photos or messages
- Fake profiles
- Users asking for money
- Any behavior that makes you uncomfortableTROUBLESHOOTINGCommon Issues
App Won't Open:
- Restart your device
- Check for app updates
- Reinstall the app
- Check your internet connectionCan't See Matches:
- Enable location services
- Check internet connection
- Close and reopen the app
- Make sure you're in an area with other usersMessages Not Sending:
- Check internet connection
- Make sure you're matched with the person
- Try closing and reopening the app
- Check if the other person has blocked youLocation Not Working:
- Enable location services in device settings
- Grant location permission to Crush'n
- Make sure you're not in airplane mode
- Try going outside for better GPS signalDevice-Specific IssuesiPhone Users:
- Make sure iOS is updated
- Check Settings > Privacy > Location Services
- Enable notifications in Settings > Notifications
- Check App Store for updatesAndroid Users:
- Make sure Android is updated
- Check Settings > Apps > Crush'n > Permissions
- Enable location and notification permissions
- Check Google Play Store for updatesACCOUNT MANAGEMENTPrivacy Settings
Location Privacy:
- Control who can see your location
- Set proximity limits
- Choose to appear offline
- Hide your location from specific usersProfile Privacy:
- Control who can see your profile
- Hide your age or other information
- Block specific users
- Control who can message youData ManagementView Your Data:
- Go to Settings > Privacy > Data Export
- Request a copy of your data
- View what information we have about youDelete Your Data:
- Go to Settings > Account > Delete Account
- This permanently removes your data
- Some data may be retained for legal purposesBILLING & PAYMENTSSubscription Management
View Your Subscription:
- Go to Settings > Account > Subscription
- See your current plan and billing date
- View payment historyChange Your Plan:
- Go to Settings > Account > Subscription
- Select "Change Plan"
- Choose your new subscriptionCancel Subscription:
- Use your device's subscription settings
- iOS: Settings > Apple ID > Subscriptions
- Android: Google Play Store > SubscriptionsPayment Issues
Payment Failed:
- Check your payment method
- Update your billing information
- Contact your bank if needed
- Try a different payment methodBilling Questions:
- Email [email protected]
- Include your account information
- Describe the billing issue
- We'll respond within 24-48 hoursFEEDBACK & SUGGESTIONSApp Feedback
How to Provide Feedback:
- Use the in-app feedback feature
- Email [email protected]
- Rate us in the App Store
- Follow us on social mediaWhat We Want to Know:
- What you love about the app
- What could be improved
- New features you'd like to see
- Any bugs or issues you've foundFeature Requests
Popular Requests:
- Video calling features
- More filter options
- Better matching algorithms
- Enhanced safety featuresHow to Request Features:
- Email [email protected] with "FEATURE REQUEST" in subject
- Describe the feature you'd like
- Explain how it would help you
- We consider all suggestions!CONTACT INFORMATIONSupport Channels
Primary Support:
- Email: [email protected]
- In-App: Settings > Help & Support
- Response Time: 24-48 hoursEmergency Support:
- Safety Issues: [email protected] (mark as "URGENT SAFETY")
- Response Time: 2-4 hours
- Emergency: Call 911 for immediate dangerBusiness Hours
General Support:
- Monday-Friday: 9 AM - 6 PM PST
- Weekends: Limited support available
- Holidays: Support may be limitedNeed Help Right Now?
Email us at [email protected] and we'll get back to you as soon as possible!Last Updated: September 14, 2025

PRIVACY POLICYCrush'n ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service"). Please read this Privacy Policy carefully.By using our Service, you consent to the data practices described in this Privacy Policy.INFORMATION WE COLLECTInformation You Provide Directly
Account Information:
- Name, email address, phone number
- Date of birth (for age verification)
- Profile photos and videos
- Bio, interests, and preferences
- Gender identity and sexual orientation (optional)Communication Data:
- Messages sent through our in-app messaging system
- Reports and feedback you submit
- Customer support communicationsPayment Information:
- Billing address and payment method details
- Transaction history (processed securely through third-party payment processors)Information We Collect AutomaticallyLocation Data:
- Precise GPS coordinates and location history
- Location-based interactions and proximity data
- Movement patterns and travel routes
- Device location settings and permissionsDevice Information:
- Device type, model, and operating system
- Unique device identifiers (UDID, IMEI, etc.)
- IP address and network information
- Browser type and version (for web services)Usage Data:
- App usage patterns and feature interactions
- Time spent on different features
- Clicks, taps, and navigation patterns
- Crash reports and performance dataTechnical Data:
- Log files and error reports
- Cookies and similar tracking technologies
- Analytics data and user behavior metricsInformation from Third PartiesSocial Media Integration:
- Information from connected social media accounts (if you choose to connect)
- Public profile information from social platformsThird-Party Services:
- Information from payment processors
- Data from analytics and advertising partners
- Information from security and fraud prevention servicesHOW WE USE YOUR INFORMATIONPrimary Service Functions
Matching and Discovery:
- To show you potential matches based on location and preferences
- To facilitate connections between users
- To provide proximity-based features and compass navigationCommunication:
- To enable messaging between matched users
- To send notifications about matches, messages, and app updates
- To provide customer supportProfile Management:
- To create and maintain your user profile
- To display your information to other users (as per your privacy settings)
- To verify your identity and ageService Improvement
Analytics and Research:
- To analyze user behavior and improve our Service
- To conduct research and develop new features
- To measure the effectiveness of our ServiceSafety and Security:
- To detect and prevent fraud, abuse, and illegal activity
- To enforce our Terms of Service
- To protect user safety and securityBusiness Operations
Legal Compliance:
- To comply with applicable laws and regulations
- To respond to legal requests and court orders
- To protect our rights and interestsBusiness Development:
- To develop new products and services
- To conduct business analytics and reporting
- To manage our business operationsINFORMATION SHARING AND DISCLOSUREWith Other Users
Profile Information:
- Your profile photos, bio, and interests (as per your privacy settings)
- Your approximate location (within specified proximity)
- Your online status and activity indicatorsMatching Information:
- Mutual interest indicators and match status
- Communication history with matched users
- Interaction patterns and preferencesWith Service ProvidersWe may share your information with third-party service providers who assist us in:
- Payment processing and billing
- Data storage and cloud services
- Analytics and performance monitoring
- Customer support and communication
- Security and fraud prevention
- Marketing and advertising (with your consent)Legal RequirementsWe may disclose your information when required by law or when we believe in good faith that disclosure is necessary to:
- Comply with legal processes or court orders
- Protect our rights, property, or safety
- Protect the rights, property, or safety of our users
- Investigate or prevent illegal activities
- Respond to government requestsBusiness TransfersIn the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.LOCATION DATA AND PRIVACYLocation Collection
Precise Location Tracking:
- We collect your precise GPS coordinates to provide proximity-based features
- Location data is collected continuously while the app is active
- Location history is stored for safety and service improvement purposesLocation Sharing:
- Your approximate location is shared with other users within your specified proximity
- Location data is used to show you nearby users and potential matches
- You can control location sharing through your privacy settingsLocation Controls
Privacy Settings:
- You can disable location services, but this will limit app functionality
- You can set proximity limits for location sharing
- You can choose to appear offline or hide your locationData Retention:
- Location data is retained for up to 2 years for safety and service purposes
- Historical location data may be used for analytics and research
- You can request deletion of your location dataDATA SECURITYSecurity Measures
We implement reasonable security measures to protect your information, including:
- Encryption of data in transit and at rest
- Secure data storage and access controls
- Regular security audits and assessments
- Employee training on data protectionSecurity LimitationsNo Guarantee of Security:
- No method of transmission over the internet is 100% secure
- We cannot guarantee absolute security of your information
- You use our Service at your own riskUser Responsibility:
- You are responsible for maintaining the security of your account
- Use strong passwords and enable two-factor authentication when available
- Report any security concerns immediatelyDATA RETENTIONRetention Periods
Account Data:
- Profile information is retained while your account is active
- Account data is deleted within 30 days of account termination
- Some data may be retained longer for legal and safety purposesCommunication Data:
- Messages are retained for up to 2 years
- Customer support communications are retained for up to 3 years
- Safety-related communications may be retained longerLocation Data:
- Location history is retained for up to 2 years
- Location data may be retained longer for safety and legal purposes
- Aggregated location data may be retained indefinitely for analyticsData DeletionUpon Request:
- You can request deletion of your personal data
- We will delete your data within 30 days of your request
- Some data may be retained for legal and safety purposesAutomatic Deletion:
- Inactive accounts may be deleted after 2 years of inactivity
- Data may be automatically deleted according to our retention scheduleYOUR RIGHTS AND CHOICESAccess and Control
Account Settings:
- You can update your profile information at any time
- You can control your privacy settings and data sharing preferences
- You can disable location services and other data collectionData Access:
- You can request a copy of your personal data
- You can request information about how your data is used
- You can request correction of inaccurate dataCommunication PreferencesNotifications:
- You can control push notifications and email communications
- You can opt out of marketing communications
- You can choose your communication frequencyPrivacy Controls:
- You can control who can see your profile and location
- You can block or report other users
- You can control data sharing with third partiesData PortabilityExport Your Data:
- You can request a copy of your data in a portable format
- We will provide your data within 30 days of your request
- Data export may be subject to reasonable feesCHILDREN'S PRIVACYAge Restrictions
Minimum Age:
- Our Service is not intended for users under 18 years of age
- We do not knowingly collect information from children under 18
- If we discover that we have collected information from a child under 18, we will delete it immediatelyAge Verification:
- We may require age verification for certain features
- We may use third-party services to verify user age
- False age information may result in account terminationINTERNATIONAL DATA TRANSFERSCross-Border Transfers
Global Operations:
- Your information may be transferred to and processed in countries other than your own
- We ensure appropriate safeguards for international data transfers
- We comply with applicable data protection laws in all jurisdictionsData Protection Standards:
- We maintain the same level of data protection regardless of location
- We use standard contractual clauses and other legal mechanisms for transfers
- We regularly review and update our data transfer practicesCALIFORNIA PRIVACY RIGHTSCCPA Compliance
California Residents:
- You have the right to know what personal information we collect
- You have the right to delete your personal information
- You have the right to opt out of the sale of personal information
- You have the right to non-discrimination for exercising your privacy rightsData Categories:
- We collect the categories of personal information listed in Section 2
- We use this information for the purposes described in Section 3
- We may share this information as described in Section 4Exercising Your RightsHow to Exercise:
- Contact us at [email protected] to exercise your rights
- We will respond to your request within 45 days
- We may require verification of your identityEUROPEAN PRIVACY RIGHTSGDPR Compliance
EU Residents:
- You have the right to access your personal data
- You have the right to rectification of inaccurate data
- You have the right to erasure ("right to be forgotten")
- You have the right to restrict processing
- You have the right to data portability
- You have the right to object to processingLegal Basis:
- We process your data based on consent, contract performance, and legitimate interests
- You can withdraw consent at any time
- We will stop processing your data when you withdraw consentData Protection OfficerContact Information:
- Our Data Protection Officer can be reached at [email protected]
- You can contact our DPO for privacy-related questions and concerns
- We will respond to your inquiry within 30 daysCOOKIES AND TRACKING TECHNOLOGIESTypes of Cookies
Essential Cookies:
- Required for basic app functionality
- Cannot be disabled without affecting app performance
- Used for authentication and securityAnalytics Cookies:
- Help us understand how users interact with our Service
- Provide insights for service improvement
- Can be disabled through your device settingsAdvertising Cookies:
- Used to deliver relevant advertisements
- Help measure advertising effectiveness
- Can be disabled through your device settingsCookie Management
Device Settings:
- You can control cookies through your device settings
- Disabling certain cookies may limit app functionality
- We provide clear information about cookie usageTHIRD-PARTY SERVICESIntegrated Services
Payment Processors:
- We use third-party payment processors for subscription payments
- These services have their own privacy policies
- We do not store your payment card informationAnalytics Services:
- We use analytics services to understand app usage
- These services may collect information about your device and usage
- You can opt out of analytics trackingThird-Party Links
External Links:
- Our Service may contain links to third-party websites
- We are not responsible for the privacy practices of third parties
- We encourage you to read third-party privacy policiesCHANGES TO THIS PRIVACY POLICYPolicy Updates
Notification of Changes:
- We may update this Privacy Policy from time to time
- Material changes will be communicated through the app or via email
- We will post the updated policy with a new "Last Updated" dateContinued Use:
- Your continued use of the Service after changes constitutes acceptance
- If you disagree with changes, you must stop using the Service
- You can contact us with questions about policy changesEffective DateChanges to this Privacy Policy will be effective immediately upon posting, unless otherwise specified.CONTACT INFORMATIONPrivacy QuestionsIf you have any questions about this Privacy Policy or our data practices, please contact us:Crush'n Privacy Team
Email: [email protected]Data Protection OfficerFor EU Residents:
Email: [email protected]Legal DepartmentFor Legal Matters:
Email: [email protected]---IMPORTANT NOTICE: BY USING THE CRUSH'N SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THE DATA PRACTICES DESCRIBED IN THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, YOU MUST NOT USE THE SERVICE.This Privacy Policy is effective as of September 14, 2025 and was last updated on September 14, 2025.

TERMS & CONDITIONSACCEPTANCE OF TERMSBy accessing, downloading, installing, or using the Crush'n mobile application ("App"), website, or any related services (collectively, the "Service"), you ("User" or "you") agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, you may not use the Service.CRITICAL LEGAL NOTICE: BY USING THE CRUSH'N SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS & CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST IMMEDIATELY CEASE ALL USE OF THE SERVICE AND DELETE THE APPLICATION FROM YOUR DEVICE.SERVICE DESCRIPTIONWhat We Provide
Crush'n is a location-based social networking application that allows users to:
- Create profiles and share information about themselves
- Discover and connect with other users based on proximity and preferences
- Communicate through in-app messaging features
- Use proximity-based features including compass navigationService Limitations
Important Disclaimers:
- NO GUARANTEES: We make no guarantees regarding matches or successful connections
- AS-IS BASIS: The Service is provided "as is" without any warranties
- USER RISK: All interactions and meetings are at your sole risk
- THIRD-PARTY DEPENDENCY: Service depends on third-party servicesWe reserve the right to modify, suspend, or discontinue the Service at any time without notice.USER ELIGIBILITY
Age and Legal Requirements
- You must be at least 18 years old
- You must have legal capacity to enter binding agreements
- You must be legally permitted to use the Service in your jurisdictionProhibited Users
- Under 18 years of age
- Convicted of violent crimes, sexual offenses, or crimes involving minors
- Currently subject to restraining orders
- Registered sex offenders
- Previously banned from our ServiceAccount Verification
- We may require identity verification at any time
- False information may result in immediate account termination
- You are responsible for maintaining accurate account informationUSER ACCOUNTSAccount Creation
- You must provide accurate and complete information
- You are responsible for maintaining account security
- One account per person is allowed
- You must use your real identityAccount Security
- Keep your login credentials confidential
- Notify us immediately of any unauthorized access
- You are responsible for all activity on your account
- Use strong passwords and enable security features when availableAccount Termination
- You may terminate your account at any time
- We may suspend or terminate accounts for violations
- Account termination does not relieve you of outstanding obligations
- Some data may be retained for legal and safety purposesACCEPTABLE USEPermitted Uses
- Creating genuine profiles for dating and social networking
- Communicating respectfully with other users
- Using the Service in accordance with applicable laws
- Reporting inappropriate behavior or contentProhibited Activities
You may NOT:
- Create fake profiles or impersonate others
- Harass, threaten, or intimidate other users
- Share explicit, offensive, or inappropriate content
- Use the Service for commercial purposes without permission
- Attempt to hack, reverse engineer, or compromise the Service
- Share false, misleading, or fraudulent information
- Violate any applicable laws or regulations
- Spam or send unsolicited communications
- Collect user information without permission
- Use automated systems to access the ServiceContent Standards
- All content must be appropriate and respectful
- No nudity, violence, or illegal content
- No hate speech or discriminatory language
- No spam or promotional content
- Respect intellectual property rightsLOCATION SERVICESLocation Data Collection
- We collect precise location data for proximity-based features
- Location data is shared with other users within your specified proximity
- You can control location sharing through privacy settings
- Disabling location services will limit app functionalityLocation Privacy
- Your exact location is not shared with other users
- Only approximate proximity is shown to other users
- You can choose to appear offline or hide your location
- Location data is retained for safety and service purposesSafety Considerations
- Meet in public places for first meetings
- Inform friends or family about your plans
- Trust your instincts and report suspicious behavior
- Use the in-app reporting features for safety concernsCOMMUNICATION AND MESSAGINGIn-App Messaging
- Messages are private between matched users
- We may monitor messages for safety and policy violations
- Inappropriate messages may result in account suspension
- Report harassment or inappropriate behavior immediatelyCommunication Guidelines
- Be respectful and kind in all communications
- No harassment, threats, or inappropriate language
- No unsolicited sexual content or advances
- Respect others' boundaries and preferencesSafety Features
- Block users who make you uncomfortable
- Report users who violate our policies
- Use the emergency contact features when needed
- Trust your instincts and prioritize your safetyPAYMENT AND SUBSCRIPTIONSPremium Features
- Some features require a paid subscription
- Subscription fees are charged in advance
- Prices may change with notice
- All sales are final unless otherwise specifiedPayment Terms
- Payment is required before accessing premium features
- We use secure third-party payment processors
- You are responsible for all applicable taxes
- Refunds are subject to our refund policySubscription Management
- Subscriptions auto-renew unless cancelled
- You can cancel subscriptions through your device settings
- Cancellation takes effect at the end of the current billing period
- No refunds for unused portions of subscriptionsINTELLECTUAL PROPERTYOur Content
- The Service and its content are owned by us
- You may not copy, modify, or distribute our content
- Our trademarks and logos are protected
- Unauthorized use is prohibitedYour Content
- You retain ownership of content you create
- You grant us a license to use your content for the Service
- You are responsible for ensuring you have rights to your content
- We may remove content that violates our policiesUser-Generated Content
- Content shared on the Service becomes part of the platform
- We may use your content for marketing and promotional purposes
- You can request removal of your content
- We are not responsible for content shared by other usersPRIVACY AND DATA PROTECTIONData Collection
- We collect information as described in our Privacy Policy
- Location data is collected for proximity-based features
- Personal information is used to provide and improve the Service
- We implement security measures to protect your dataData Sharing
- Your profile information is visible to other users
- Location data is shared with users within your proximity
- We may share data with service providers and for legal compliance
- We never sell your personal information to third partiesYour Rights
- You can access and update your personal information
- You can control your privacy settings
- You can request deletion of your data
- You can opt out of certain data collectionDISCLAIMERS AND LIMITATIONSService Disclaimers
- THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES
- WE MAKE NO GUARANTEES ABOUT MATCHES OR CONNECTIONS
- WE ARE NOT RESPONSIBLE FOR USER INTERACTIONS
- USE THE SERVICE AT YOUR OWN RISKLimitation of Liability
- WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
- OUR TOTAL LIABILITY IS LIMITED TO THE AMOUNT YOU PAID FOR THE SERVICE
- WE ARE NOT RESPONSIBLE FOR THIRD-PARTY ACTIONS
- SOME JURISDICTIONS DO NOT ALLOW LIABILITY LIMITATIONSNo Guarantees
- No guarantee of successful matches or connections
- No guarantee of Service availability or performance
- No guarantee of user safety or security
- No guarantee of compatibility with all devicesINDEMNIFICATIONYour Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any laws or regulations
- Your violation of third-party rightsOur Indemnification
We will indemnify you against claims that the Service infringes third-party intellectual property rights, subject to certain limitations and conditions.DISPUTE RESOLUTIONGoverning Law
These Terms shall be governed by and construed in accordance with the laws of California, without regard to conflict of law principles.MANDATORY ARBITRATION
ANY DISPUTE, CONTROVERSY, OR CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL BE RESOLVED BY BINDING ARBITRATION RATHER THAN IN COURT, EXCEPT THAT YOU MAY ASSERT CLAIMS IN SMALL CLAIMS COURT IF THEY QUALIFY.Arbitration Process
-NEUTRAL ARBITRATOR: Arbitration will be conducted by a neutral arbitrator
-JURISDICTION: The arbitration will be conducted in California
-COST RESPONSIBILITY: Each party will bear their own attorney's fees and costs
-BINDING DECISION: The arbitrator's decision will be final and binding
-NO APPEALS: There are no appeals from arbitration decisionsClass Action Waiver
YOU AGREE THAT ANY ARBITRATION OR LEGAL PROCEEDING WILL BE LIMITED TO THE DISPUTE BETWEEN YOU AND US INDIVIDUALLY. YOU AGREE NOT TO PARTICIPATE IN OR SEEK RELIEF THROUGH ANY CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION.TERMINATIONTermination by You
- You may terminate your account at any time
- Termination does not relieve you of outstanding obligations
- Some data may be retained for legal and safety purposes
- You can delete your account through the app settingsTermination by Us
We may suspend or terminate your account if you:
- Violate these Terms or our policies
- Engage in illegal or harmful activities
- Provide false or misleading information
- Harass or threaten other users
- Use the Service inappropriatelyEffect of Termination
- Your right to use the Service ends immediately
- We may delete your account and data
- Outstanding payments remain due
- Some provisions survive terminationGENERAL PROVISIONSEntire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service.Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.Assignment
We may assign these Terms to any third party. You may not assign your rights or obligations without our consent.Force Majeure
We are not liable for any failure to perform due to circumstances beyond our reasonable control.Changes to Terms
We may modify these Terms at any time. Material changes will be communicated through the app or via email. Your continued use constitutes acceptance of the modified Terms.CONTACT INFORMATIONIf you have any questions about these Terms, please contact us at:Crush'n Legal Department
Email: [email protected]---CRITICAL LEGAL NOTICE: BY USING THE CRUSH'N SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS & CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST IMMEDIATELY CEASE ALL USE OF THE SERVICE AND DELETE THE APPLICATION FROM YOUR DEVICE.Last Updated: September 14, 2025